Arrow Stage Lines’ drivers are among the top industry professionals. Our drivers are highly educated in safety, operational procedures, and customer service. Arrow Stage Lines’ drivers must successfully complete over 90 hours of training, education, and on-the-road driving, prior to ever being allowed to transport one of our valuable customers. Additionally, all drivers must complete several continuing education courses throughout the year to stay current with safety initiatives, new equipment, improved processes, perpetual customer service training that goes above and beyond, and other enhancements implemented throughout the year. Continuing to learn and improve ourselves is an on-going goal.
What else makes our drivers the best?
- All Arrow Stage Lines’ drivers are Eco-Certified by the University of Vermont’s Certified Sustainable Transportation program and are required to maintain this certification while working with our customers. This training and certification are important, as it helps us lower our eco footprint. It is important to us that we are doing our part to lower our footprint and maintain the resources we have.
- All our team members must pass a drug screen prior to employment. Additionally, Arrow Stage Lines’ drivers are subject to random drug and alcohol testing, that are above the DOT standard. Your safety is our priority.
- Arrow Stage Lines’ drivers are equipped to make your experience fantastic! In 2019, based on customer feedback, Arrow Stage Lines’ drivers received a 97% customer satisfaction rating and customers stated they would recommend us to others. Since 2013, our drivers have continued to receive top scores in driver fitness. Our drivers are one of the main reasons our customers keep coming back!
Our goal is for you to have an exceptional experience every time you charter with us, and we will go the extra mile to do so!
Arrow Stage Lines’ drivers make your experience fantastic. According to 2019 customer feedback, 97% of our customers would recommend Arrow Stage Lines, and a major part of that is the driver. Arrow Stage Lines’ drivers are trained in customer service and are always willing and eager to help make your journey a pleasant experience.
Drivers must complete over 90 hours of education, consisting of lecture seminars, on-the-road training, procedure training, customer service education and exams. All education must be completed before a driver is able to work with our customers. Additionally, Arrow Stage Lines’ drivers must fulfill several continuing education courses to maintain Arrow Stage Lines’ driver certification. The courses are focused on consistently making the experience better for our customers.