Dear Valued Customer,
One of the joys of working at Arrow Stage Lines is the team members I get to work with each day. I love it because this team is committed to providing world class service to you. We define being world class by 3 things:
- On Time Performance. We are radically committed to picking you up on time and getting you to your destination safely every single charter.
- Defect Free Motorcoaches. We work overtime to ensure that every single motorcoach operates as it should, and your trip is defect free.
- Service with a smile. We want to serve you and help you be successful in every way possible with a great attitude. We know that showing up to work with a smile goes a long way, so we train and work together to find ways to better serve you with a smile.
Arrow Stage Lines prides itself on providing the highest quality motorcoach service for our customers. To stay committed to being world class, and continue offering the best service we can, we will be increasing our prices. This will help us to further invest in our motorcoach operators and to hire additional world class motorcoach operators. We are committed to providing you with the same world class service you have grown to expect from Arrow Stage Lines, and will continue our commitment to quality, safe motorcoaches, on-time performance, and excellent customer service. This increase will allow us to maintain the same excellent service levels, and to continue improving our service to you. Our increases are in line with industry standards and are partly in response to the increased costs across external suppliers and vendors. The Consumer Price Index reports significant increases in all areas of consumer goods and services.
Our continued promise to you is that you will have the best drivers in the business and the additional investment will continue to provide you the safest, world class service in the industry.
We appreciate your support and want to say thank you for being a loyal customer to Arrow Stage Lines. Our #1 job is to make you look good and make you successful. We are here for the long haul and love working with awesome customers just like you.
President & CEO