It can be frustrating finding the correct charter number, printing off pages of information, and then scanning, emailing, and having to call back your sales representative. Arrow Stage Lines took direct aim at solving the cumbersome quoting and online process. The answer, a solution designed for the digital age.
Arrow Stage Lines has announced their new Customer Portal. This allows customers to quote, receive quotes, and accept charters all online in their personally designed customer portal. This customer portal was built and created for ease of use for all Arrow clients. It is a simple and easy to use platform that will let you view your trips, quote a trip, view previous charters, and more.
“This new Customer Portal is a big win for our customers,” said Arrow Stage Lines’ COO, Luke Busskohl. “We know our customers are busy, and they should have a solution that fits their work schedule and lifestyle.”
The process is quick, easy and efficient. Customers are able to use the company’s exclusive on-line customer portal option – customer.arrowstagelines.com – but they will need to contact their Arrow Stage Lines’ Charter Bus Sales Representative to start the process. Customers have easy access to the dates, times, vehicles, drivers and other options. Customers can review all the details of their quote, and then select their acceptance. With one touch, the quote is accepted and moves into confirmation stage with their Arrow Stage Lines’ Charter Bus Sales Representative.
Arrow Stage Lines charter bus confirmations provide customers with even more options. Customers can digitally review the details of their specific charter arrangements, as well as view on-board enhancements, acceptance, and even get a new quote. Customers are able to accept their confirmation digitally now.
Arrow Stage Lines was awarded LCT Magazine’s 2017 Operator of the Year for continually improving and innovating in the industry. Customers now have the option to provide feedback though the company’s post-charter survey, as well as rate their experience on the company’s Facebook page.
Arrow Stage Lines provides the this customer portal service free to all customers. This service does require the customer to have cellular or WIFI connections in order to transmit data.
To learn more and get your log in information, please contact your Arrow Stage Lines Sales Representative now!