For the second consecutive year, Arrow Stage Lines was recognized among the Top 3 providers in the Globus Family of Brands’ North American Motorcoach Portfolio.
“It is an honor to work with Globus, and means the world to be recognized among their top partners,” said Arrow Stage Lines’ COO, Luke Busskohl. “We bring the same passion for customer service to every one of our clients, nationwide.”
The company achieved a 95.9% score in Customer Quality Control and a Driver score of 98.5%. Scores are based on passenger feedback.
“We know we have to continually strive to be a better company in every facet,” said Arrow Stage Lines’ Director of Maintenance, Gene Wordekemper.
After a fantastic 2015, Globus has signed on again with Arrow Stage Lines for various trips featured in the 2016 catalog.
“We are thrilled to have a growing partnership with the Globus Family of Brands,” said Arrow Stage Lines’ VP of Sales & Operations – Heart of America Region, Chuck Gunnels. “We do our best to maintain this standard of excellence every day, on every trip.”
Arrow Stage Lines’ “Experience Confidence” campaign is focused on providing customers with the clarity and understanding that all customers and passengers should expect when experiencing the best in ground transportation.
The company enters into the new tour season focused on another Top 3 finish in 2016.