Missions & Values
Dedicated to passenger safety and comfort in every mile we drive!
Arrow Stage Lines – Since 1928
“Dedicated to passenger safety and comfort in every mile we drive!”
Mission
The Mission of Arrow Stage Lines is to provide safe, comfortable, and reliable charter bus transportation that exceeds expectations of our customers on every trip.
Vision
To be viewed by our customers and peers as the world class standard of customer care and service.
Key Characteristics
We are SAFE
Safety is at the core of everything we do. We believe that by prioritizing safety and investing in the latest technologies and best practices, we can provide our clients with the peace of mind and confidence they need to enjoy their transportation experience.
We are HUMBLE
We are committed to treating everyone with respect and humility, regardless of their position or status. We believe that humility is an essential component of building strong relationships, both within our organization and with our clients and partners. It also means that we are always looking for ways to improve and learn, and we are not afraid to admit when we make mistakes or need help. Overall, our humility is a reflection of our commitment to being a responsible and ethical company that values integrity and kindness in all our interactions.
We are HUNGRY
Our hunger for growth is a reflection of our commitment to being a dynamic, forward-thinking company that is always looking to improve and evolve. It means that we are constantly seeking new opportunities for growth and improvement.
We are SMART
We understand the importance of building strong relationships with our clients, employees, and partners. We believe that people are at the heart of everything we do, and we are committed to treating everyone with respect, kindness, and empathy. We also value feedback and are always looking for ways to improve our relationships and interactions with others. Overall, our people-smart approach is a reflection of our commitment to being a compassionate, responsible, and ethical company that values relationships and community.
Critical Success Factors
Anticipate and constantly improve employee satisfaction.
Anticipate and constantly improve customer satisfaction.
Increase sales and profits by providing world class service.
God’s favor and grace.